Effective Date: November 5, 2024
DOYB Medical Solutions, Inc. DBA DOYB Technical Solutions, Inc. (“DOYB,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, customers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or communicate with us. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
1. Information We Collect
We collect several types of information from and about users, including:
- Personal Identifiable Information (PII): Information that may include your name, email address, phone number, billing information, or other details you provide directly.
- Technical Information: Information such as your IP address, browser type, operating system, and browsing behavior on our website. This is collected through cookies and similar technologies.
- Business Information: Information related to your company’s technology infrastructure, cybersecurity needs, or other business-related details necessary for our consulting and assessment services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services, including managing customer accounts, responding to inquiries, and completing assessments.
- To personalize your experience and improve our website, products, and services.
- To process transactions and manage billing.
- To communicate with you about service updates, promotions, or other relevant information.
- To comply with applicable laws and protect our legal rights.
3. Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us in delivering our services, such as payment processors, hosting services, and email management providers.
- Legal Requirements: We may disclose your information if required by law or to respond to legal processes, enforce our policies, or protect our rights or others’ rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We implement industry-standard encryption, access controls, and regular security audits to maintain data integrity. However, please note that no method of electronic transmission or storage is 100% secure.
5. Your Rights and Choices (GDPR and CCPA)
If you are located within the European Union (EU) or are a California resident, you may have additional rights concerning your personal information:
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Under GDPR (EU residents only):
- Right to Access: You may request to view the data we hold about you.
- Right to Rectification: You may ask us to correct inaccurate or incomplete information.
- Right to Erasure (“Right to be Forgotten”): You may request that we delete your data, subject to certain exceptions.
- Right to Data Portability: You may request a copy of your data in a machine-readable format.
- Right to Restrict Processing: You may request to limit how we use your data in specific situations.
- Right to Object: You may object to specific types of processing, such as direct marketing.
- Right to Withdraw Consent: If we process data based on consent, you can withdraw it at any time.
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Under CCPA (California residents only):
- Right to Know: You may request information on the categories and specific pieces of data we collect, use, and disclose.
- Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale of Personal Data: While we do not sell personal data, this right applies if practices change.
- Right to Non-Discrimination: California residents have the right not to be discriminated against for exercising their rights under CCPA.
To exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, monitor website performance, and analyze user behavior. If you are an EU resident, we will ask for your consent before using non-essential cookies in compliance with GDPR. California residents can learn more about our data collection practices and manage their cookie preferences by contacting us.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content, privacy policies, or practices.
8. Communications and Opt-Out Options
By providing us with your contact information or by engaging with us through our website or other means, you consent to receive service-related communications from DOYB Technical Solutions, Inc., which may include updates, notifications, and promotional messages via phone, email, and/or text message. These communications may be sent through automated technology.
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Phone Calls and Opt-Out:
If we obtain your phone number through your direct interactions with our website, inquiries, or other means, we may reach out to you via phone for service updates, follow-up on inquiries, or promotional information relevant to your business needs. To opt out of receiving promotional phone calls, please email [email protected]. Please note that even if you opt out of promotional calls, we may still contact you for essential service-related matters as necessary. -
Email Marketing and Opt-Out:
We may send you marketing emails about our products, services, promotions, or other relevant information. To opt out of marketing emails, you can click the “unsubscribe” link at the bottom of any marketing email you receive from us. Alternatively, you can contact us directly at [email protected] to request removal from our email list. Note that you may continue to receive transactional or service-related emails that are necessary for account management, support, or other essential purposes. -
Text Messaging and Opt-Out:
If you provide your mobile number, you may receive text messages regarding service updates, notifications, or promotional messages. To opt out of text messages, reply “STOP” to any message received. After opting out, you may receive a confirmation message, and no further texts will be sent unless you resubscribe. -
Message and Data Rates:
Message and data rates may apply for text messages. Contact your mobile provider for information on applicable charges.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at:
DOYB Medical Solutions, Inc. DBA DOYB Technical Solutions, Inc.
Privacy Officer: [email protected]
Address: 6595 Roswell Rd STE G-2293, Atlanta, GA 30328
Phone: 678-369-2555